Refund Policy

Refund Policy At YESERP.ONLINE, we strive to provide our users with exceptional service and satisfaction. If, for any reason, you are dissatisfied with your purchase, we offer a transparent and fair refund policy to address your concerns. Refund Eligibility: 1. Refunds are applicable within 10 days from the date of purchase. 2. To be eligible for a refund, the product or service must be unused and in the same condition as received. Refund Process: 1. Please contact our customer support team at erp@jnanain.com to initiate the refund process. 2. Provide your order details and a brief explanation of the reason for the refund request. Refund Determination: 1. Refunds are subject to approval, and our team will assess the eligibility of the request. 2. If the refund is approved, the amount will be credited back to the original payment method. Non-Refundable Items: Certain items are exempt from being refunded. These include downloadable software, digital products, or services that have been used or consumed. Late or Missing Refunds: If you haven’t received a refund within the expected timeframe, please check your bank account. Contact your credit card company or bank, as it may take some time for the refund to be officially posted. Contact Information: For any inquiries or assistance regarding refunds, please reach out to our customer support team at erp@jnanain.com. YESERP.ONLINE reserves the right to update or modify this refund policy at any time without prior notice. Last Updated: 15-12-2023